Winward Casino Cookies Policy
This Cookies Policy explains how Winward Casino uses cookies and similar technologies when you visit our website from Australia or elsewhere. It describes what these technologies do, why we use them, and the choices you can make to manage them.
Cookies help us provide a secure, smooth and personalised experience, including remembering your preferences, supporting core site functions, and understanding how our pages perform. Some cookies are set by Winward Casino, while others may be set by carefully selected third parties that provide services used on our website.
What Cookies Are
Cookies are small text files stored on your device (for example, your computer, smartphone, or tablet) when you visit a website. Cookies can serve different purposes, such as enabling essential features (like logging in), saving your settings, or helping a website operator understand how visitors use the site.
Cookies can be “session” cookies, which expire when you close your browser, or “persistent” cookies, which remain on your device for a set period or until you delete them. Similar technologies, such as pixels, tags, local storage, and software development kits (SDKs), may be used for comparable purposes. For simplicity, this policy refers to all of these as “cookies” unless otherwise stated.
Types of Cookies
Winward Casino uses cookies that generally fall into the categories below. Not all categories will be used at all times, and the exact cookies may change as we improve our services, add features, or adjust how we deliver content.
First-party and third-party cookies
First-party cookies are set by the Winward Casino website and are typically used to make core features work and to remember your preferences. Third-party cookies are set by other organisations whose tools or services are used on our website (for example, analytics, payment security checks, or advertising services).
Session and persistent cookies
Session cookies are temporary and are generally used to maintain continuity while you navigate between pages. Persistent cookies remain on your device for longer and can help remember preferences or support non-essential features (subject to your choices).
Essential Cookies
Essential cookies are required for the website to function properly. Without them, key services may not work, and you may not be able to access secure areas. These cookies are typically used to:
- Maintain secure sessions and help prevent unauthorised access to accounts.
- Enable core site functionality such as page navigation, form submissions, and account login.
- Support security features, including detection of suspicious activity and protection against automated abuse.
- Remember selections that are necessary for providing the service you request (for example, certain consent settings).
Because these cookies are necessary to deliver the website, they are usually placed automatically when you use the site. You can still block them using browser controls, but the site may not operate correctly, and some features may become unavailable.
Performance Cookies
Performance cookies help us understand how visitors use the Winward Casino website so we can improve design, content, and reliability. These cookies do not typically identify you directly by name, but they may collect information such as device details, browser type, pages viewed, time spent on pages, and general location information (for example, city or region level), depending on the tool used.
We use performance cookies to:
- Measure site performance and diagnose technical issues (such as slow-loading pages or errors).
- Understand which pages, features, and content are most useful to players.
- Assess the effectiveness of changes we make to the site and user flows.
- Generate aggregated statistics to help maintain a stable and user-friendly experience.
Where required, we will seek your consent for performance cookies through a cookie banner or preference tool. If you decline, the website will still be available, but our ability to learn from usage patterns may be reduced.
Functional Cookies
Functional cookies support enhanced features and personalisation. They help Winward Casino remember your choices and provide a more convenient experience when you return to the website. Functional cookies may be used to:
- Remember interface preferences, such as language selection, display settings, and layout choices.
- Keep certain non-essential settings consistent between sessions (for example, how information is presented to you).
- Support customer-facing features like live chat widgets where enabled, and to keep the conversation context during your session.
- Reduce repetitive prompts by remembering selections you have already made.
Some functional cookies can be disabled through cookie preference settings or your browser. If disabled, some personalisation features may not work as intended.
Marketing Cookies
Marketing cookies are used to deliver content and promotions that may be more relevant to you. These cookies may track your interactions with the Winward Casino website, such as the pages you visit and the links you click. They can also be used to limit the number of times you see a particular advertisement and to measure the effectiveness of marketing campaigns.
Marketing cookies may be set by us or by third parties. Depending on the services used, these cookies may:
- Help identify which advertising channels led you to our website (for example, a referral link or campaign tag).
- Support remarketing, meaning you may see Winward Casino promotions on other websites or platforms based on your prior interaction (subject to your consent where required).
- Measure campaign performance and produce reports that are typically aggregated.
Marketing cookies are generally optional. You can control them using cookie preference settings (where available) and by adjusting your browser and device privacy settings. Please note that if you disable marketing cookies, you may still see advertising, but it may be less relevant to you.
Managing Cookies
You can manage cookies in several ways. The best option for you will depend on the device and browser you use, and whether you want to block all cookies or only certain categories.
Cookie preference tools
Where implemented, Winward Casino provides a cookie banner or settings tool that allows you to accept or decline non-essential cookies (such as performance, functional, and marketing cookies). Your selections are typically remembered for a period of time, after which you may be prompted again.
Browser controls
Most browsers allow you to review, delete, and block cookies through settings. You can usually:
- Delete existing cookies stored on your device.
- Block all cookies, or block cookies from specific websites.
- Configure alerts so you are notified before cookies are stored.
If you block essential cookies, you may not be able to log in, complete transactions, or use key parts of the Winward Casino website.
Device-level controls
On mobile devices, additional controls may be available through operating system settings. Depending on your device, you may be able to limit ad tracking or reset advertising identifiers. These settings vary by manufacturer and operating system version.
Impact of deleting cookies
Deleting cookies can reset stored preferences and may sign you out of your account. If you choose to delete cookies, you may need to reapply your choices the next time you visit the website.
Third-Party Cookies
Some cookies on the Winward Casino website may be set by third-party service providers. These providers may help us with analytics, customer support tools, advertising delivery, payment risk checks, or other operational features. Third parties may process information collected via their cookies under their own privacy and cookie notices.
We aim to use third-party services that are appropriate for an online casino environment and that support privacy and security controls. However, we do not control third-party cookies directly. You can usually manage third-party cookies by declining optional categories in our cookie tool (where available) and by adjusting browser settings that block third-party cookies.
When third-party services are enabled, they may collect information about your device and your interactions with our pages over time. This information is generally used to provide the service (for example, reporting traffic trends or showing relevant promotions), and may be combined with other information held by the third party in accordance with their own policies.
Policy Updates
Winward Casino may update this Cookies Policy from time to time to reflect changes in technology, our website features, operational requirements, or evolving best practices. Any updates will be published on this page, and the revised policy will apply from the date it is posted.
If changes are significant, we may provide additional notice through the website, such as a banner or an updated consent request. If you have questions about this Cookies Policy or your cookie choices, you can contact us at [email protected].
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